What the IRS says: “The IRS requires in-person identity verification at a Taxpayer Assistance Center before processing the return.” Here’s what it actually means, your deadline, and exactly how to respond.
The highest-tier identity screen: online and phone aren't offered; you bring documents to a local IRS office by appointment. Usually means the fraud signals were strong — treat it seriously and assume your SSN is circulating.
Notice family: Identity Verification — The IRS suspects a return filed under your SSN might not be yours and won't process anything until you verify. Fast to fix when you follow the exact channel the letter names — and your refund waits until you do.
Book the TAC appointment ASAP (844-545-5640) — slots run weeks out
Bring everything listed: photo ID, the letter, both returns, supporting docs
Didn't file the return? Bring Form 14039 completed
Lock down credit files while you wait
In-person verification is the response. Follow through with the IP PIN program — a 5747C is the strongest possible signal you need one.
The IRS requires in-person identity verification at a Taxpayer Assistance Center before processing the return. In practice: The highest-tier identity screen: online and phone aren't offered; you bring documents to a local IRS office by appointment. Usually means the fraud signals were strong — treat it seriously and assume your SSN is circulating.
There is no fixed response deadline on this notice, but acting promptly keeps your options open. The respond-by date printed on your own notice always controls.
In-person verification is the response. Follow through with the IP PIN program — a 5747C is the strongest possible signal you need one.